Video streaming/download directions
1. Two to six weeks after the conclusion of the performance, you will receive an email with an invitation to view the video(s). The link is unique to YOUR FREE ACCOUNT. Simply click the view now button in the email to set up your free account in MEDIAZILLA. Once you take possession of the video, you will forever have access and can experience it in the MEDIAZILLA app on all of your devices. This email link is a ONE TIME USE link. After the account has been created, the link will no longer function.
2. Once your account has been created, you are free to share the account information with up to THREE family members WITHIN THE SAME HOUSEHOLD. Attempting to access the account on more than four devices will result in the account being CLOSED. Closed accounts are non-refundable. Anyone with access to your account can delete the recital, change your password etc, so it's your responsibility if you wish to share account information with up to three people IN THE SAME HOUSEHOLD.
3. Once your account is created, you can download the video for offline use.
4. For the very best experience, please download the MEDIAZILLA app for Apple iOS, Android, Apple TV, Amazon Fire and most smart televisions.
Terms
Accidental deletion of the performance in your account cannot be replaced free of charge, you'll need to purchase it again.
Passwords can be changed anytime. Always use strong passwords. If you forget your password, you can retrieve it online using your account email.
For the protection of your child, the performances are secure. Video content can't be shared with other accounts, websites or on social media.